Service Offerings

Examples of Service Offerings

PC SOS will match a service plan to meet your requirements.

PC SOS understands that all customers are unique. Once your Service Level Agreement, Coverage Area and Equipment Type are understood, a customized Service Plan will be developed to match your needs.

The client examples below demonstrate the diversity of services available through a partnership with PCSOS:

PC Warranty Repair

PC SOS has partnered with several national providers to support on-site PC warranty in areas where the providers did not have their own technicians.

PC Out Of Warranty Repair

PC SOS will work with local customers to diagnose and repair PC, plus order any parts that are needed.

Server Warranty Repair

PC SOS has partnered with several national providers to support on-site Server warranty in areas where the providers did not have their own technicians.

Server Out of Warranty Repair

PC SOS will work with local customers to diagnose and repair server, plus order any parts that are needed.

Laptop Warranty On-Site

PC SOS has partnered with several national providers to support on-site laptop warranty in areas where the providers did not have their own technicians.

4-Hour Response Financial Institution

PC SOS has partnered to provide badged technicians to service branch banks. The service includes Desktops, Laptops, Printers, POS and Servers. Service includes a mixture of 4-hour response, next business day response and warranty services.

Printer Warranty

PC SOS has partnered to provide printer warrantyservices for a major OEM. These services included having hundreds of technicians train and certify on the OEM’s equipment

POS Rollouts

PC SOS has partnered to replace the entire POS Equipment, including back office PC, POS equipment and communication equipment for major food franchises across the entire United States.

POS Retrofits

PC SOS has partnered to provide proactive upgrades to POS equipment at major clothing and discount merchandisers.